Transport & Logistics
Transport and Logistics
The transport and logistics industry relies on highly knitted groups of users to efficiently move, track, and deliver freights or goods to customers. This is achieved though good coordination among the various groups of users by using real-time communications capabilities that span a wide variety of transportation scenarios.
The various groups of users could comprise dispatchers, drivers, resource coordinators, warehouse personnel and maintenance personnel.
Therefore, it is essential to have a communication system that allows the transport and logistics companies to communicate among the various groups anywhere in Singapore. In addition, tracking and dispatch solutions will also allow companies to track the whereabouts of their drivers while on the road.
Recommended Services & Solutions
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GRID Track solution offers your business a complete, end-to-end suite of tracking solution for your tracking and fleet management needs. By logging on the internet, you can track and monitor your company’s mobile workforce and vehicles up-to-the-minute throughout Singapore.
This intelligent system utilizes advance technology of Global Positioning System (GPS) and wireless communication to make your business operations more efficient. It comes with full range of features that allow you to track, send and receive messages and generate reports.
GRID Track benefits companies with mobile workforce such as the transportation, security firms as well as government agencies. Transportation company owners can track their vehicles and assign jobs to the drivers in a most cost-effective manner.
Job dispatch is a web-based (internet) work dispatch management service, which allows companies to manage their mobile workforce more effectively. User can assign or re-dispatch work order to the mobile workforce and expect up-to-the-minute online reporting. Rich in innovative features and functionality, job dispatch offers workflow coordinators and mobile workers the power of superior communications and real-time job status tracking.
The control centre operator can send jobs to the field workers, review jobs and re-assign to other workers. With history log file, jobs can be reviewed to measure job performance.
Job dispatch is ideal for hotel, airlines, logistics, transportation, delivery, courier service, wholesale distribution, field service and maintenance and companies with field workforce and multiple vehicles.
Dispatch Messenger is an application software that works like a normal GRID phone. It allows you to make or receive PTT 1-to-1 calls and Group calls on a computer or laptop. This solution is ideal for businesses that have both indoor and outdoor teams that require a platform to communicate efficiently.
GRID’s iDEN® is a mobile telecommunications technology, developed by Motorola, which provides its users the benefits of a trunked radio and a cellular telephone. GRID’s iDEN® places more users in a given spectral space, compared to analog cellular and two-way radio systems, by using speech compression and time division multiple accesses (TDMA).
To date, GRID has invested over $180 million in network infrastructure, including an advance core switch capable of 5 “9”s reliability and several hundred base stations deployed island-wide. GRID provides outdoor coverage of 95% and in-building coverage in major commercial centers and strategic sites, such as Singapore Expo, Suntec City, Singapore Changi Airport, Jurong Island, Airport Logistics Park of Singapore (ALPS), Seletar Aerospace Park, Singapore Sports Hub, Resort World Sentosa, Marina Bay Sands, Orchard Ion and others, within Singapore.
“Coverage and voice quality is much better than the older analogue systems. Just as important is that the drivers found our handsets reliable and easy to use, efficient communications is essential in the taxi business. Dispatching a taxi promptly to the correction location in the shortest possible time is vital in meeting customer satisfaction demands. Nothing is less than the best system will do. With GRID service, this assurance is guaranteed.”
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GRID’s portable communication solutions has improved operational productivity, data security and workforce mobility in industries across Singapore.
We specializes in Mobile Data Management, IoT, PTT portable communication, vehicle fleet tracking and dispatch management solutions.
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