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27/07/2018 by GRID

Eliminate Bad Habits and Risky Driving Behaviors with SaferDrive™   SaferDrive™ is an app that builds upon leading driver behaviour technology.  It enables large enterprises, small businesses, commercial fleets and private vehicle owners to take control of their drivers’ safety and reduce the incidence of human error behind the wheel.  SaferDrive™, an app that resides on android smartphones, has automated features to help drivers to focus on the most important task at hand, which is driving safely.  The app leverages on the driver’s mobile device sensors to detect motion, automatically starting and ending trips without requiring the driver to log…

20/07/2018 by GRID

Do you know that driver errors cause 90% of road accidents? The five most common causes of road accidents in Singapore are;   Failure to Keep a Proper Lookout (Distracted Driving); Failure to Have Proper Control (Speeding, Reckless or Drink Driving); Failure to Give Way to Traffic with the Right of Way; Changing of Lanes without Due Care; Disobeying TrafficLight Signals (Attempting to Beat Red Lights).   The above causes can all be attributed to poor driving behaviors of drivers on the road.  If good driving behaviors can be inculcated into drivers, many of the accidents on the road can be prevented.  …

16/07/2018 by GRID

Customer service is one of the most important parts of any business.  With many companies offering similar services and goods, there are plenty of other options that customers can choose to move to.  As a result, businesses have to work very hard to keep their customers and build trust in their services.   Companies that rely on drivers to deliver products or services to customers are of no exceptions when come to providing good and timely customer service.  Customers expect timely arrival of drivers at their premises to deliver or pick up goods, or to provide services (e.g. servicing a…

06/07/2018 by GRID

Introducing telematics to your fleet   It is undeniable that the use of telematics and GPS technology has helped fleet managers to control cost and monitor divers’ behaviour.   However, drivers may perceive the implementation of telematics systems and GPS tracking devices as invasion of their privacy may be against the idea of being monitored. Therefore, during the implementation phase, due consideration should be taken into account of the drivers’ sentiment and how they would respond.   To minimize resistance, the system can be implemented in a respectful way by having drivers attend orientation sessions where the policies and benefits of…

18/06/2018 by GRID

A real-time vehicle tracking system provides instantaneous speed and location data, while non real-time options record the location data for later use.  For any company that runs a fleet of vehicles, a tracking system takes out the hassle associated with managing them, as well as improves efficiency and saves the company money.   Mechanics of a Vehicle Tracking System   Vehicle tracking system uses Global positioning system (GPS) trackers, which are installed in vehicles, to allow monitoring and tracking vehicles for fleet managers and vehicle owners of all kinds.   GPS tracking uses a network of satellites to determine the…

30/05/2018 by GRID

According to Gartner’s 2017 report, there will be about 20 billion Internet-connect things by 2020.  The Internet of Things (IoT) will have a great impact on the economy by transforming many enterprises into digital businesses and facilitating new business models, improving efficiency and increasing employee and customer engagement.  Many commercial buildings and homes are going smart by incorporating IoT enabled accessories and sensors into their premises.   The challenge for most enterprises is however, on how to harness IoT to reap security and economic benefits for their businesses.   Before the advent of IoT, the systems used in smart buildings tend…

23/05/2018 by GRID

To be successful in the hotel industry, it is important to keep your guests happy and loyal.   Guests’ experience starts as soon as the booking of their accommodation, to arrival at hotel, their stay in the hotel, and eventually their checking-out process. During the whole journey, guests are bound to have multiple communication experiences with the hotel staff.   A bad communication experience at any stage can leave guests with bad overall experience.  Besides not returning to stay with the hotel again, guest may also share their unhappy experiences over social media which in turn, affects the hotel’s reputation.  Therefore,…

17/05/2018 by GRID

One of the biggest concerns fleet owners have is the operational cost, be it managing a fleet of cars, buses or trucks, reducing fleet cost. This can be a challenge without first knowing the key cost components.   Five Areas Where Cost Can Be Reduced   Speeding   Driving at excessive speed uses more fuel and incurs higher engine wear and tear.  This will lead to an increase in the cost of fuel and maintenance.   More frequent maintenance of vehicles could also lead to opportunity loss where the vehicles are unable to generate income by being in the workshop.  …

02/05/2018 by GRID

The hospitality industry is well-positioned to benefit from the Internet of Things (IoT) by integrating IoT technologies in their operations, which increases revenue, decreases expenses while simultaneously improving the customer experience.   Benefits of IoT for the hospitality industry Increase optimisation and reduce operational cost To save electricity, hotels can be equipped with smart sensors using IoT lighting technology that adjusts based on the amount of natural light in a room. Similarly, IoT connected thermostat adjusts the temperature to the preferred setting by detecting a room’s occupancy and number of guests. This in turn cuts back on energy costs of…

16/04/2018 by GRID

Mobile devices in the recent years have become increasingly pervasive at work as they have powerful computing system and significantly more portable than traditional Personal Computers (PCs) or laptops.   The portability of mobile devices is especially useful for employees who are working away from their desks or offices.  This is crucial as they need to rely on their mobile devices to access data and systems, which are critical in getting their jobs done.   As mobile devices improve and become more powerful, the way to get work done and adoption through them will only continue to gain traction with employees,…

Logistic and Fleet Management
06/04/2018 by admin

Two of the biggest challenges faced in a logistics and supply chain management industry is asset management and fleet management.  Having a proper asset and fleet management system can help companies to streamline their operations, reduce wastages and thus save cost. To track and manage inventories, many freight and shipping companies rely on traditional methods such as barcode scanners.  One limitation of relying on barcode scanners is that movement of the inventories cannot be effectively tracked or monitored on a real-time basis. IoT Applications for the Logistic and Supply Chain Management Industry One of the best ways to decrease material…

14/03/2018 by admin

The Internet of Things (IoT) represents a system of physical objects or “things” embedded with electronics, software, sensors, and network connectivity, which enables objects to collect and exchange data.  It also allows objects or environments to be sensed or controlled remotely across existing network infrastructure, creating opportunities for more direct integration of the physical world into an IT system. There is a wide variety of IoT devices such as utility meters, temperature sensors, carpark sensors, motion detectors, smell sensors in restroom/ rubbish dump, flood sensors, garbage level monitoring, vehicles with built-in sensors, live camera feeds of traffic, medical sensors, etc….

21/02/2018 by admin

Incorporating Fleet Management System is a constructive solution which significantly helps in tracking and monitoring the movement of vehicles in real time. The supply and maintenance of vehicle tracking systems for fleet management are rapidly growing recently. Vehicle tracking systems are speedily becoming an essential tool for many business owners who own a vast fleet to improve their efficiency and as a result, increase profitability. A proper vehicle tracking will lead to excellent results. Before you select the best fleet management system to facilitate the needs of your business, here are some tips to note.   1. Understand your business…

Walkie Talkie App
08/02/2018 by admin

Push-To-Talk (PTT) voice communications over cellular (PoC), has now come of age. There are many free Over-the-Top Push-to-Talk (OTT PTT) applications that anyone can install on their smartphones to have PTT or walkie talkie capabilities. On the other hand, there are paid and managed OTT PTT services that users can also subscribe to. So what are the differences between a free OTT PTT service and a managed OTT PTT service?   Quality of Service Usually, free walkie talkie apps have little or no quality of service (QOS). Users of free walkie talkie apps do not have any recourse for poor…

31/01/2018 by admin

When it comes to events, reliable and fast communication is essential from the setting up stage, running stage right to the folding up end of event stage. Relying merely on mobile phone calls to communicate would be too slow and inefficient. Due to the sheer volume of crowd, mobile phones connections may also be congested and be overwhelmed in times of emergencies. To make a mobile phone call, the caller would have to initiate the call, wait for the call to be connected and finally wait for the receiver to answer the phone call. Mobile phone calls are also limited…

23/01/2018 by admin

The walkie-talkie is the second most used voice communications equipment after the mobile-phone.  GRID Communications offers a wide range of walkie-talkies to suit different users.  Regardless of the type of walkie-talkies, it is therefore essential to familiarise oneself with the dos and don’ts when using walkie-talkies. This will help improve the overall users’ experience when communicating using walkie-talkies.  For walkie-talkies communication to be clear, concise, succinct and operate smoothly, certain procedures or etiquette should be observed. Basic Walkie-Talkie Usage Etiquette Rules The dos: • Speak clearly and slowly. Communication over the walkie-talkie isn’t always as clear as when communicating face-to-face.  Generally,…

21/12/2017 by admin

In Smart Nations, such as Singapore, where communication infrastructures are well developed, businesses can depend upon fast and efficient communications of information and instructions. The smartphone is the most commonly carried portable communication device in the world today. As smart phones becomes more advanced and powerful, they come with a plethora of applications (web browsing, gaming, gps enabled apps, etc.), which make them indispensable, both for working and for pleasure. Despite the advancement of smart phones and their popularity, the traditional push-to-talk (PTT) walkie talkies still thrives in its own areas a business and pleasure communication tool. The two main…