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About GRID Communications

Company Profile

GRID Communications Pte Ltd (GRID) is the leading public telecommunications walkie talkie network operator in Singapore. It is the only public trunked radio operator that provides island-wide coverage with more than 300 base stations over Singapore.

GRID Communications (formerly known as Digital Network Access Communications) is a joint venture incorporated in December 2000 between ST Telemedia and Singapore Telecom Ltd each owning 50% equity stake in the company. IMDA has granted GRID Communications the license to provide facilities-based operations (FBO) under Section 5 of the Telecommunications Act (Chapter 323) since 1 November 2000. 

GRID Communications presently uses Motorola’s Integrated Digital Enhanced Network (iDEN®) technology which combines communications services that previously required several devices. These services include Push-To-Talk (PTT) two-way radio, cellular service, wireless data, and text messaging. It operates a fully integrated digital wireless communications service under the brand “GRID”.

To date, GRID has invested over $180 million in network infrastructure. GRID’s network was designed to provide reliable and secure communications throughout Singapore with an advanced core switch of high reliability. GRID provides superior outdoor coverage with several hundred base stations deployed island-wide and has invested heavily in providing in-building coverage to major commercial centres and strategic buildings, such as Singapore Expo, Suntec City, Singapore Changi Airport, Port Authority of Singapore, Sentosa, Ngee Ann City and several others, within Singapore.

GRID’s mission is to provide value with our advanced wireless radio services of superior quality and reliability efficiently to all our customers. GRID has established itself as a dominant and reliable business partner to major companies, serving over 2000 large, medium and small enterprises with approximately 70,000 users in Singapore. GRID offers Virtual Private Network (VPN) radio communications solutions for large enterprises, relieving them of the need to own capital intensive private radio networks and to obtain radio frequencies from the Telecom regulator.

Our customers come from a wide distribution of government ministries, statutory boards and private industries. It includes the public safety and emergency agencies as well as business users in the private sector which includes construction, logistics, transport, courier, distribution, field services, security, exhibition organisers, seaports, banking and finance, airports, integrated resorts, hospitality and utility companies. For customers in the Oil and Gas industry, we provide them Intrinsic Safe handsets to facilitate safe communication within this harsh operating environment.

Benefits

You have the control. And now, efficiency with GRID. Enjoy the convenience of island-wide digital two-way radio, mobile and data services all integrated in a single phone. Push-To-Talk and connect to a world of benefits. The choice is yours.

Convenience

Convenience
One phone gives you integrated island-wide digital Push-To-Talk walkie-talkie, mobile phone and data services to communicate with individuals and groups of people.

Control

Control
You can manage your work, access information and coordinate work groups with your phone.

Cost Savings

Cost Savings
Enjoy great savings with our per second billing* and free minute pooling.

Coverage

Coverage
Excellent island-wide coverage ensures you are always in touch anywhere** and anytime.

Clarity

Clarity
Superior digital technology offers crisp and clear voice communications.

Confidential

Confidential
The digital network provides greater privacy to prevent your calls from being overheard.

* Only applies to Push-To-Talk usage
** Fully meets the street level coverage required by IDA

Network Coverage

GRID Communications Pte Ltd provides more than 95% street level coverage and also in-building coverage to some commercial buildings. A sample list of commercial building with coverage (including but not limited to) is shown below:

313 Somerset Courts @ Tampines Marina Bay Sands
Ang Mo Kio Hub Esplanade Marina South Pier
Bedok Point Eunos Technolink Nex @ Serangoon
Bugis Junction  F1 Pit Building NUS University Cultural Centre
Bugis +  Fusionpolis NUS Yong Siew Toh Conservatory of Music
Bukit Panjang Plaza Gardens By The Bay Pasir Ris e-Hub
Centennial Tower Giants @ Tampines Plaza Singapura
Central @ Clarke Quay Ikea @ Tampines Pulau Tekong
Changi Airport International Cruise Terminal Resort World Sentosa
Changi City Point Ion Orchard Sports Hub
Changi Exhibition Hall J-Cube Suntec City
Chinatown Point Kallang Leisure Park Takashimaya Tower A& B
City Link Mall Major 5 to 7- stars hotels Turf City
City Square Mall Marina Barrage Vivo City
Clementi Mall Marina Bay Floating Platforms Wisma Shopping Centre
Note: GRID does not provide coverage in the tunnels of Kallang-Paya Lebar Expressway (KPE) and Marina Coastal Expressway (MCE).