About GRID Communications
GRID Communications Pte Ltd (GRID) is the leading public telecommunications walkie talkie network operator in Singapore. It is the only public trunked radio operator that provides island-wide coverage with more than 300 base stations over Singapore.
GRID Communications is a joint venture incorporated in December 2000 between Singapore Telecommunications Ltd and ST Telemedia each owning 50% equity stake in the company. IMDA has granted GRID Communications the license to provide facilities-based operations (FBO) under Section 5 of the Telecommunications Act (Chapter 323) since 1 November 2000.
GRID Communications presently uses Motorola’s Integrated Digital Enhanced Network (iDEN®) technology which combines communications services that previously required several devices. These services include Push-To-Talk (PTT) two-way radio, cellular service, wireless data, and text messaging. It operates a fully integrated digital wireless communications service under the brand “GRID”.
To date, GRID has invested over $180 million in network infrastructure. GRID’s network was designed to provide reliable and secure communications throughout Singapore with an advanced core switch of high reliability. GRID provides superior outdoor coverage with several hundred base stations deployed island-wide and has invested heavily in providing in-building coverage to major commercial centres and strategic buildings, such as Singapore Expo, Suntec City, Singapore Changi Airport, Port Authority of Singapore, Sentosa, Ngee Ann City and several others, within Singapore.
GRID’s mission is to provide value with our advanced wireless radio services of superior quality and reliability efficiently to all our customers. GRID has established itself as a dominant and reliable business partner to major companies, serving over 2000 large, medium and small enterprises with approximately 70,000 users in Singapore. GRID offers Virtual Private Network (VPN) radio communications solutions for large enterprises, relieving them of the need to own capital intensive private radio networks and to obtain radio frequencies from the Telecom regulator.
Our customers come from a wide distribution of government ministries, statutory boards and private industries. It includes the public safety and emergency agencies as well as business users in the private sector which includes construction, logistics, transport, courier, distribution, field services, security, exhibition organisers, seaports, banking and finance, airports, integrated resorts, hospitality and utility companies. For customers in the Oil and Gas industry, we provide them Intrinsic Safe handsets to facilitate safe communication within this harsh operating environment.
You have the control. And now, efficiency with GRID. Enjoy the convenience of island-wide digital two-way radio, mobile and data services all integrated in a single phone. Push-To-Talk and connect to a world of benefits. The choice is yours.
* Only applies to Push-To-Talk usage
** Fully meets the street level coverage required by IDA
GRID Communications Pte Ltd provides more than 95% street level coverage and also in-building coverage to some commercial buildings. A sample list of commercial building with coverage (including but not limited to) is shown below:
|313 Somerset||Courts @ Tampines||Marina Bay Sands|
|Ang Mo Kio Hub||Esplanade||Marina South Pier|
|Bedok Point||Eunos Technolink||Nex @ Serangoon|
|Bugis Junction||F1 Pit Building||NUS University Cultural Centre|
|Bugis +||Fusionpolis||NUS Yong Siew Toh Conservatory of Music|
|Bukit Panjang Plaza||Gardens By The Bay||Pasir Ris e-Hub|
|Centennial Tower||Giants @ Tampines||Plaza Singapura|
|Central @ Clarke Quay||Ikea @ Tampines||Pulau Tekong|
|Changi Airport||International Cruise Terminal||Resort World Sentosa|
|Changi City Point||Ion Orchard||Sports Hub|
|Changi Exhibition Hall||J-Cube||Suntec City|
|Chinatown Point||Kallang Leisure Park||Takashimaya Tower A& B|
|City Link Mall||Major 5 to 7- stars hotels||Turf City|
|City Square Mall||Marina Barrage||Vivo City|
|Clementi Mall||Marina Bay Floating Platforms||Wisma Shopping Centre|
“Utilising GRID Push-To-Talk service allows our hotel staff to communicate between more than 2,500 rooms in our three towers, with brilliant clarity every day.”
“We started using GRID product and services actively since July 2015 for our Infra and Security team communications needs. We are currently using the Motorola i365 and H375i walkie talkie models. The product are simple and easy to use. We are very impressed with Sales and Customer Service Team. They are very prompt and efficient when attending to our request on purchasing orders and technical assistances.”
“The reliable GRID Messaging (SMS) service has helped the school to instantly update parents and students of important events and announcements over the years.”
“Clear, dependable and extensive – GRID’s Messaging, Phone and Walkie-Talkie services facilitate the daily operations of the school’s estate management and staff.”
“The construction industry moves with the desires and dreams of building owners and end-users that participate in the building project whether offices, shops or homes. GRID Communications has been an excellent business partner and our wireless telecoms service provider who supports our needs with the right business solutions”
“Coverage and voice quality is much better than the older analogue systems. Just as important is that the drivers found our handsets reliable and easy to use, efficient communications is essential in the taxi business. Dispatching a taxi promptly to the correction location in the shortest possible time is vital in meeting customer satisfaction demands. Nothing is less than the best system will do. With GRID service, this assurance is guaranteed.”