Application Forms

1. Application of services

Use Form A (PDF | Image ) and Form B (PDF | Image )

  • For activation of new line.
  • To add value-added service, please tick the appropriate column in form B.
  • Where applicable, please write the IMEI number in Form B (IMEI number is found on your handset). You will need to remove your battery to read the IMEI Number.
  • Please complete form A and B, and clearly indicate your fax number and contact number.
  • For registration under a Company’s name, please:
    • Attach a photocopy of ACRA.
      (Please ensure that the forms are stamped with company’s name and address)
  • If you wish to register under a personal name, please attach a photocopy of your NRIC.
  • One-time $16.05(w GST) registration fee per ID is applicable.

2. GIRO Application

Use Giro Form ( PDF | Image )

  • Please complete GIRO Form (PART 1) and sign and/or imprint thumbprint (for personal accounts) and/or endorse with company stamp (for corporate accounts)
  • Please kindly mail back the GIRO Form to
    GRID COMMUNICATIONS PTE LTD
    1 Lorong 2 Toa Payoh
    #03-01 Yellow Pages Building
    Singapore 319637
    NOTE: We do not accept GIRO Forms that are faxed back as we require the original signature and thumbprint/ Company stamp for processing.

3. Application for value-added service

Use Form C (PDF | Image )

  • This form is for application of Value-Added Services(VAS) or addition of services other than main service.
  • Please complete form C and clearly indicate your fax number and contact number.
  • Forms are to be signed and accompanied with company stamp.
  • $16.05 (w GST) admin fee per ID is applicable.
  • We will process within 3-working days after receipt of your request.

4. Termination of Service

Use Form C ( PDF | Image )

  • Please complete form C and clearly indicate your fax number and contact number.
  • Please provide 1-month notice prior to the date of termination.
  • We will fax you an acknowledgement letter within 3 working days from the date of receipt of your fax/mail.
  • Termination of service for equipment within contractual period is subjected to liquidated damage of $256.80. This will be billed to you separately.

5. Termination of Value-Added Service

Use Form C ( PDF | Image )

  • Please complete form C and clearly indicate your fax number and contact number.
  • Change will be effective 3 working days from date of receipt of form or written request.

6. Transfer

Use Form D ( PDF | Image )

  • Transferor to complete Form D under the transferor column.
  • Transferee to complete Form D under the transferee column as well as the SERVICE PLAN DETAIL
  • Both Transferor and Transferee must read through and understand all Terms & Conditions listed before endorsing Form D
  • $16.05 (w GST) admin charge per ID is applicable to transferee.
  • Transferor needs to settle his/her bill including the current month’s bill.
  • If Transferee is a Company, please attach a photocopy of ACRA.
  • If Transferee is under a personal name, please attach a photocopy of NRIC/Passport.
  • Once all payment and documents are received, we will process the transfer request within 3 working days.

7. Application of services for Foreigners or Foreign Company

UseĀ Form B (PDF | Image ) and Form F (PDF | Image )

  • For activation of new line .
  • To add value-added service, please tick the appropriate column in form B.
  • IMEI number is found on your handset. You will need to remove your battery to read the IMEI No.
  • Please complete form F and B, and clearly indicate your fax number and contact number.
  • Please bring along a copy of the completed forms to our dealers or GRID counter along with your original documents for activation.
  • One-time $16.05 (w GST) registration fee per ID is applicable.
  • Each person is limited to a maximum application of 4 lines.

Note: Requirements for foreigners:

  • Applicant must be 18 years and above
  • Work Permit/ Employment Pass (with a validity of 6 months and if you wish to apply for IDD service, a validity of 12 months is required).
  • Passport (with a validity of 6 months and if you wish to apply for IDD and roaming service, a validity of 12 months is required).
  • Proof of billing Address (e.g PUB Bill, Bank passbook, Credit card bill, e.g).
  • Tenancy Letter (from the landlord as proof or residency).
  • $200 deposit per IDD line is required for Foreign Company or Foreigner.
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