All About GRID Bills

This guide will assist you to better understand your GRID bill. Place your mouse pointer on the numbered areas to view the relevant information in that section.

Several ways to get your bill paid.

Payment by GIRO

  • GIRO is the most convenient way to pay your bill. You may download the GIRO application form here.
  • To terminate, call us at least 10 working days before the due date of the next bill. Please write to your bank to effect the termination and forward a copy to GRID Communications Pte Ltd.

Payment by Cheque

  • Cheque is to be crossed “A/C Payee only” and made payable to “GRID Communications Pte Ltd”.
  • Please write your account no. at the back of your cheque. If you are paying for more than one bill or other account no., please indicate clearly the amount for each account.
  • Please mail your cheque and complete payment slip to:
    Robinson Road Post Office
    P.O. Box 1418
    Singapore 902818
  • DO NOT staple your cheque to the payment slip.
  • To update your account on time, please mail your cheque 7 working days before the due date.
  • Please DO NOT send or present any post-dated cheque for payment.

Payment at Singapore Post Offices

  • Cash, NETS and cash cards are accepted at all Post Offices
  • For cheque payment, please make cheque payable to “Singapore Post Limited”. You are required to bring along your GRID bill.
  • Please write your account number, bill number and name on the reverse of the cheque.
  • Please do not present post-dated cheque for payment.
  • To check Singpost outlets and operating hours, click here.

Payment at All-7-Eleven Outlets

  • Cash, NETS and cash cards are accepted at any
    7-Eleven stores. Please bring along your GRID bill when making payment.
  • You may call the 7-Eleven hotline at 1800-891-8100 (http://www.7-eleven.com.sg/contact-us/) for an outlet nearest to you.

Payment by NETS and Credit Card

  • You can make payment via credit card (VISA/MASTER card) and NETS at GRID Customer Service Counter at
    1 Lorong 2 Toa Payoh
    #03-01 Yellow Pages Building
    Singapore 319637

For more enquiries, kindly contact:

Billing enquiry

Change of Billing Address

  • Please update changes at the back of the envelope and return it to GRID Communications Pte Ltd. 
  • You may also email to finance@grid.net.sg or fax  the form to 6481 6900.
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